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| Keywords: retail technology transportation signs food and drinks foodanddrinks to organise toorganise MYER HEAD OFFICE 800 COLLINS STREET, DOCKLANDS VIC 3008 Attention: Mr. Richard Umbers Chief Executive Officer DILAPIDATED FITTING ROOM WITHOUT HOOKS TO HANG CLOTHING REDUCED SALES N UR BONUS BY 50% Dear Mr. Umbers, I wish you well. I am shocked and almost did not purchase the clothing items I was trying on in your fitting room. Looking at the photo enclosed and comparing with nearby competitors such as UNIQLO, Emporium mall and David Jones; imagine that you are a customer deciding whether to buy the item you are trying on; How would you feel if there are missing hooks that wasted your time searching for hooks to hang your expensive coat on where you had to put your spectacles, expensive coat and shirt on the dirty floor in the end (see photo enclosed) before you could try on the desired item. Not to mention the holes in the torn curtain door. I will be extremely grateful for your help if you could use the powers vested in you to influence the management team of Bourke Street, Melbourne City, VIC, Australia to close this gap. Please also reinspect the fitting rooms in all MYER stores throughout Australia to determine if they at least meet clean and acceptable standards. Last but not least, I was happily served by your customer service professional: Tolga on 21 July 2015, 6:19:26 PM 1 609 822. Please send my regards to him, he deserve a pat on his back, treat from his colleagues and supervisor, salary increment, and max bonus payout for his quality service tonight. I had a great chat with him and I left the store with a positive impression of MYER. MYER HEAD OFFICE 800 COLLINS STREET, DOCKLANDS VIC 3008 Attention: Mr. Richard Umbers Chief Executive Officer DILAPIDATED FITTING ROOM WITHOUT HOOKS TO HANG CLOTHING REDUCED SALES N UR BONUS BY 50% Dear Mr. Umbers, I wish you well. I am shocked and almost did not purchase the clothing items I was trying on in your fitting room. Looking at the photo enclosed and comparing with nearby competitors such as UNIQLO, Emporium mall and David Jones; imagine that you are a customer deciding whether to buy the item you are trying on; How would you feel if there are missing hooks that wasted your time searching for hooks to hang your expensive coat on where you had to put your spectacles, expensive coat and shirt on the dirty floor in the end (see photo enclosed) before you could try on the desired item. Not to mention the holes in the torn curtain door. I will be extremely grateful for your help if you could use the powers vested in you to influence the management team of Bourke Street, Melbourne City, VIC, Australia to close this gap. Please also reinspect the fitting rooms in all MYER stores throughout Australia to determine if they at least meet clean and acceptable standards. Last but not least, I was happily served by your customer service professional: Tolga on 21 July 2015, 6:19:26 PM 1 609 822. Please send my regards to him, he deserve a pat on his back, treat from his colleagues and supervisor, salary increment, and max bonus payout for his quality service tonight. I had a great chat with him and I left the store with a positive impression of MYER. | ||||
