Keywords: Wesfarmers Limited
11th Floor, Wesfarmers House
40 The Esplanade
Perth 6000
Western Australia
McCain
Ring Road Wendouree,
P.O. Box 105, Wendouree VIC 3355
Attention:
Mr Richard Goyder, AO & McCain
Chief Executive Officer
RE: FAULTY FRIDGE LIGHTING LED TO LOSS OF SALES, PROFITS; REDUCTION OF YOUR SALARY INCREMENTS; LOSS OF YOUR BONUS; CRASH OF STOCK OPTIONS
Dear Mr Goyder & McCain CEO
I wish you are well. Empathising from the customer’s perspective that you wouldn’t be attracted nor inclined to buy products if you cannot see the item clearly especially if the item is shrouded in the dark.
I have escalated this numerous times via COLES website, Phone call to customer service staff and one of the store manager called me and noted that this was fixed which are all lies when I reinspected the store (see photo) – McCain Pizza/Peas, Melbourne Central Mall, Melbourne CBD, Victoria, Australia.
What are the opportunity costs that result in significant loss of sales and profits to you since and moving forward?
How does this reflect on your management skills?
I humbly implore you to use the powers vested in you to spare 2 minutes to delegate this feedback to your assistant to reinspect the store and fix the fridge lighting. You will be greatly rewarded through your powers of delegation with significant salary increments, max bonuses and huge promotion. foodanddrinks lighting supermarket fridge retail melbourne australia |