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| Keywords: #Singapore., #SamsungSingapore., Unavailability of internet affects customer experience How could #SamsungSingapore and #Apple give the illusion to ignorant customers that it is entirely because of the radically designed new #tablet that the website loads quickly and that internet speed does not play a factor; if the customer is unable to surf the net at all? Compared to #Apple products with animated screen savers in their products, #SamsungSingapore electronics failed to attract me to purchase their tablets. It is not the few thousand dollars worth of lost sales from a single customer (Myself) that matters; it is the involuntary reduction of decision makers' bonus that are important. Given that i am projected to live for another fifty years, what are the opportunity costs from the lost sales from me and my circle of influence for the next fifty years? What if i give standing instructions to my future generations and their circle of influence to avoid purchasing your products? Being a gigantic Multi-Nation company, with lots of talented and smart people, i am sure they would know how to diversify their portfolio, reinvest the profits, and with compounding interest, how much would the lost profits cost the company from myself, my circle of influence, my future generations and my future generations' circle of influence? Some Managers would think that it is just the company's money, not their money. Managers are not the Boss, they could just jump ship when #SamsungSingapore goes belly up. If the profits from my purchase of your products goes into your bonus each year, would that be part of the Manager's bonus? >> Yes. Managers would be given bonus payout. Ignoring any sales angle, would result in lost sales and opportunity cost. Lost sales and opportunity cost would mean reduction in bonus. Retrospectively, how many managers or decision makers would accept a reduction in their bonus? How many people would even give a dollar to charity from their bonus? >> Remember #WarrenBuffet financial tip: "Never Lose Money." How many people are willing to have a smaller pot of money which they could had spent on their materialistic desires? >> Perhaps one percent of the decision makers. retail melbourne australia | ||||
